This year’s Microsoft Inspire event maintains a strong focus on leveraging AI as a transformative tool for both customers and partners. Attendees can expect to witness the unveiling of exciting AI-powered solutions and discover how Microsoft partners can apply these innovations within their organisations. These solutions range from expanding AI skilling initiatives to introducing new products and services that drive customer success. Let’s delve into some of the notable announcements made during this event.
Introducing Bing Chat Enterprise
Acknowledging the imperative for heightened data security, Microsoft presents Bing Chat Enterprise — an AI-infused chat solution tailored for professional environments. This cutting-edge platform not only safeguards commercial customers’ data but also elevates their interactions through enhanced accuracy, optimised productivity, and amplified innovation. Bing Chat Enterprise will commence its preview phase, exclusively catering to organisations holding licenses for select Microsoft 365 plans, with future prospects of becoming available as a stand-alone subscription option.
Microsoft 365 Copilot Pricing
Microsoft also announced the pricing for Microsoft 365 Copilot, a comprehensive AI solution that empowers users with a wide range of skills. By leveraging business data and contextual information, Microsoft 365 Copilot provides users with rich, actionable responses to their queries across various Microsoft applications, including Word, Excel, PowerPoint, and Outlook. Microsoft 365 Copilot will be available for $30 per user per month for Microsoft 365 E3, E5, Business Standard and Business Premium customers when generally available.
Empowering Sellers and Customer Service Agents with AI
To enhance productivity and boost sales, Microsoft is adding more functionality to Microsoft Sales Copilot within Dynamics 365 Sales. AI-generated opportunity summaries, contextualised email drafts, and meeting preparations assist sellers in closing deals more effectively. Microsoft Sales Copilot enables actionable real-time insights and AI-assisted content recommendations, ensuring personalised customer interactions at scale. At Microsoft Inspire, success stories like Virgin Money’s implementation of chatbots built with Copilot highlight the transformative impact of AI in customer service departments.
Process Mining in Power Automate
Process Mining in Power Automate empowers organisations to streamline their existing processes and boost productivity through low-code automation. By harnessing the power of AI-driven insights and recommendations, users attain a comprehensive understanding of their business workflows and can swiftly construct tailored solutions using the robust Power Platform. Process Mining provides a comprehensive overview of operations, enabling businesses to identify and resolve bottlenecks with precision and efficiency.
Azure OpenAI Expanded Availability
Building on the success and adoption of Azure OpenAI Service, Microsoft is expanding its availability to more organisations worldwide. This service empowers customers to leverage organisational data and AI capabilities to develop applications such as chatbots, text summarisation, and content generation.
New Azure Capabilities and Investments
Microsoft’s substantial investment in Azure Migrate & Modernize aims to enhance scalability and availability, ensuring seamless migrations and empowering the development of AI-powered applications. Azure Innovate, a dedicated investment by Microsoft, responds to the growing demand for analytics and AI solutions, offering expanded scenario coverage, incentives, and support for a wide range of business requirements.
Expanded Strategic Collaboration with Epic
Microsoft’s strategic collaboration with Epic, a leading healthcare software company, harnesses the power of AI to enable clinicians to spend more time providing quality care and less time on administrative tasks. By integrating Azure OpenAI Service into its electronic health record (EHR) software, Epic empowers clinicians with conversational data exploration capabilities and AI-powered clinical documentation, enhancing healthcare outcomes.
The New Microsoft AI Cloud Partner Program
Microsoft Inspire marks the launch of the Microsoft AI Cloud Partner Program, a comprehensive initiative designed to empower partners to deliver customer value using Microsoft AI and the Microsoft Cloud. The program offers a range of benefits and support, including onboarding, skilling, go-to-market assistance, incentives, and co-selling opportunities. Existing partners have been automatically enrolled in the program and will retain their existing benefits and designations.
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